Tag: business models

Nokia Utilities power up new services with fiber article

Research Desk

As part of their exploration of new business models, many power utilities are looking at unregulated services as a potentially attractive way to generate new revenues. These include a range of possible consumer, business, carrier and city government services that can take advantage of a fiber infrastructure, and a utility’s critical communications and grid operations skills. The variety of options for any given utility will depend in part on the country in which they are operating, due to the impact of government policies, local economic conditions and the competitive environment. This document will focus specifically on new service opportunities that leverage utility-owned fiber infrastructure.

When Insurtech Meets Coretech, The Customer Wins

Research Desk

There’s something new happening in the insurance industry. After a decade spent buying technology to make it easier to do business with customers, insurers now are focusing on technology to make it easier for customers to do business with them.

Consumer technology, in all its forms, is shaping peoples’ patience and expectations for when and how they communicate and do business. These evolving expectations are prompting insurers to reconsider their business models as well as their technology investments. You can see insurers adopt this outside-in perspective as they consider how to engage their customers, as they launch consumer-direct businesses, and join digital insurance ecosystems.