Tag: Cloud

Four ways to maximise your business intelligence investments

Research Desk

If your company is like many others, you’re exploring ways to get as much value as possible out of the investments you’ve made in your data programme. This may include implementing data security, unifying data silos and providing real-time analytics throughout your organisation.

Plan your next move with guidance from analytics customers that have transformed their businesses using a comprehensive data system.

In Four ways to maximise your business intelligence investments, a complimentary e-book based on real customer journeys, you’ll learn how to:

  • Get more out of your data investments.
  • Drive corporate innovation with data migration.
  • Unify your data onto a single platform.
  • Bring data insights to everyone.
  • Connect data analysis and profitability.

When you’re ready to take the next step in your transformation, you’ll need a provider that delivers breakthrough performance, security and speed. Analytics in Azure is 14 times faster and costs 94 per cent less than other cloud service providers.

Forrester Report: Top 10 Ways to Master Performance for Your Cloud Migration

Research Desk

Get guidance on planning your cloud migration efforts early to save headaches later

Cloud migration has been a hot topic for some time, yet the measurement of performance before, during, and after migration has remained somewhat subjective and, in many instances, has led to bad customer and employee experiences. Planning your approach when moving applications to the cloud is paramount to success.

This report helps infrastructure and operations (I&O) professionals achieve higher performance during a cloud migration effort.

Read this Forrester report to learn:

  • How to build a realistic cloud migration strategy
  • 10 best practices for maximizing performance

E-book: Managing data and analytics in the public cloud

Research Desk

Do Cloud Better with an Enterprise Data Cloud

Businesses are embracing digital transformation and the shift to the cloud, recognizing the impact it offers on performance, agility and access. Yet many companies struggle to utilize the cloud effectively due to legacy applications, security, and cost. Overcoming these obstacles and moving to the cloud can allow companies to better manage data and analytics.

Read this ebook to:

  • Learn how a strong data strategy that  supports business objectives can help you develop the most appropriate cloud strategy
  • Discover how to best leverage cloud technologies to meet the needs of both business and IT users
  • Understand how enterprises can simultaneously enjoy cost savings, flexibility, and security

Now More Than Ever it is Time to Move Your Enterprise Contact Center to the Cloud

Research Desk

Customers notice when their experience with a company doesn’t measure up to the service they receive from other businesses. Whether they find themselves repeating their issue to an agent who doesn’t have access to their interaction history or they can’t use their channel of choice to get help, customers remember businesses who provide fast, easy, and effective support.

Most businesses know that providing the type of exceptional experiences today’s customers expect requires migrating to the cloud due to the many benefits cloud contact centers offer. But moving your contact center to the cloud is a big decision that requires considerable due diligence.

Read this white paper to learn:

• How to evaluate your current contact center and determine whether now is the right time to move to the cloud
• How a cloud-based contact center transforms the customer experience
• Seven proven capabilities and benefits of today’s cloud for larger, more complex operations
• Steps you should take before moving your contact center operations to the cloud

Accelerate your Hybrid Transformation

Research Desk

As organizations attempt to strike a balance between keeping IT services on‑premises and moving to the public cloud, a logical middle ground has emerged—the hybrid cloud. This cloud model combines public and private cloud into one cohesive environment, allowing you to take advantage of pay-per-use pricing, the scalability and flexibility of cloud computing, and the security of dedicated hardware. 451 Research reports that 57% of IT decision makers consider pursuing an integrated—on‑premises and off-premises—environment as part of their overall strategy.

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