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Tag: customer experiences

Winning With Superior Customer Experiences

Winning With Superior Customer Experiences

Research DeskFebruary 25, 2021

Businesses are 67% better at closing deals when their marketing and sales teams are aligned
#BoostRevenue #Business #ImproveTeamWork

The Ultimate Guide to Improving Contact Center Productivity

The Ultimate Guide to Improving Contact Center Productivity

Research DeskFebruary 17, 2021February 17, 2021

In a world that’s increasingly dependent on digital
#CIOs #ITleaders #digitaltransformation #top8technology

Working with Customer Data: From Collection to Activation

Working with Customer Data: From Collection to Activation

Research DeskFebruary 8, 2021

Companies today are swimming in customer data. This data is critical for both creating engaging customer experiences and delivering substantial results from marketing efforts.
#CustomerData #customerexperiences #businessgoals

Delight Your Customer in Just Three Steps

Delight Your Customer in Just Three Steps

Research DeskFebruary 3, 2021

Creating highly relevant customer experiences is essential but failing to personalize thoughtfully actually decreases customer conversion and retention.
#customer #experiences #touchpoint

Proactively address issues to create superior customer experiences

Proactively address issues to create superior customer experiences

Research DeskJanuary 8, 2021

Proactive customer service reduces contact center volumes and results in a better customer experience. Instead of learning about problems from your customers, you can get ahead of issues.
#customerexperiences #Proactivecustomerservice #contactcenter

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