Tag: Customers

Crowdsourcing Customers: Using Social Validation to Acquire and Delight More Customers

Research Desk

Gaining the attention and earning the trust of audiences has always been rocky for marketers, but nowadays, it’s a massive uphill battle. In our ebook, Crowdsourcing Customers: Using Social Validation to Acquire and Delight More Customers, we show how your brand can leverage the power of peer influence to acquire more customers than traditional marketing alone ever could. Download the ebook now to learn more.

Khoros is a global leader in digital-first customer engagement software. We build enterprise software for digital customer service, online brand communities, and social media management — differentiated by award-winning services with 20+ years of experience. Over 2,000 brands, including 52 of the Interbrand 100 companies, use Khoros to power approximately 500 million daily digital interactions, and create customers for life. Khoros has over 10 industry awards from TrustRadius, Stevie Awards, G2, and more. Khoros, built from Spredfast + Lithium, is part of Vista Equity Partners with nine offices globally.

Build an Irresistible Commerce Experience

Research Desk

People buy experiences, not products. Returning customers are likely to spend 67% more on a company’s products and services than those who are new. With 80% of future profits coming from just 20% of existing customers, there is a strong case for companies to focus on driving value from their existing customers, and they need the right platform to support this effort.