Tag: Economic Impact

Forrester finds 235% ROI with MuleSoft training and certification

Research Desk

This commissioned Total Economic Impact™ study conducted by Forrester shows companies that invest in training and certifying their technical workforce save time and reduce error frequency during API and integration projects. Digital transformation takes place quicker when using MuleSoft developers due to increased productivity and employee satisfaction.

Read this study to learn why:

  • Trained and certified developers completed projects 25% faster.
  • Trained and certified technical teams reduce time spent in remediation by 75%.
  • Partners noted that MuleSoft Certifications differentiate them from competitors.
  • This adds up to over a million dollars in value in 3 years.

Infografik Zu Den Gesamtwirtschaftlichen Auswirkungen Des Red Hat Ansible Tower Auf Forrester

Research Desk

Diese Forrester-Infografik zeigt, wie eine Organisation Red Hat® Ansible® Tower zur Steigerung der Effizienz und zur Kostenreduzierung nutzte. Forrester stellt die finanziellen Auswirkungen von Ansible Tower einschließlich der Kosteneinsparungen durch Effizienzsteigerung im operativen Geschäft, Anwendung der Infrastruktur, Neukonfiguration und Aktualisierung für eine Organisation über einen Zeitraum von drei Jahren dar. Forrester zeigt auch die aus der Investition des Unternehmens in Ansible Tower resultierende geplante Ausgabenreduzierung über einen Zeitraum von 3 Jahren. Wenn Sie mehr erfahren möchten, lesen Sie die Infografik.

Infografía del impacto económico total de Ansible Tower de Red Hat

Research Desk

Esta infografía de Forrester destaca cómo una organización utilizó Red Hat® Ansible® Tower para aumentar la eficiencia y reducir los costes. Forrester ilustra el impacto de Ansible Tower para una organización a lo largo de tres años, incluyendo el ahorro eficiente en las operaciones, el ahorro en dispositivos de infraestructura y el ahorro en reconfiguración y actualización. Forrester también detalla la reducción de gasto planificada a lo largo de tres años, resultado de la inversión realizada por la empresa en Ansible Tower. Lea la infografía para obtener más información.

Forrester Total Economic Impact Of Red Hat Ansible Tower Infographic

Research Desk

This Forrester infographic highlights how one organization used Red Hat® Ansible® Tower to increase efficiency and reduce costs. Forrester illustrates the 3-year financial impact of Ansible Tower for an organization, including operational efficiency savings, infrastructure appliance savings, and reconfiguration and update savings. Forrester also details the planned spending reduction over 3 years resulting from the company’s investment in Ansible Tower. Read the infographic to learn more.

Forrester Study: The Total Economic Impact of ServiceNow Customer Service Management

Research Desk

This Forrester Total Economic Impact™ (TEI) study is based on interviews with ServiceNow CSM customers. Operational improvements include:

  • Improved first contact resolution by up to 20%
  • Reduced cases initiated over phone by 40%
  • Increased revenue retention by $5.2 million from support contract renewals

The Total Economic Impact Of ServiceNow Customer Service Management, a November 2020 commissioned study conducted by Forrester Consulting on behalf of ServiceNow.