Tag: HR

The Total Economic Impact™ Of ServiceNow HR Service Delivery

Research Desk

Based on four interviews with ServiceNow HR Service Delivery customers, Forrester looked at how these organizations reinvented employee services, streamlined cross-departmental experiences, and created new ways to work. This Forrester Total Economic ImpactTM (TEI) study examines the potential return on investment (ROI) enterprises may realize by deploying HR Service Delivery across the enterprise to support work from anywhere.

The Employee Experience Imperative (Research Report)

Research Desk

Our latest research report, “The Employee Experience Imperative,” is the most comprehensive study to date surveying more than 1,400 employees about their perceptions of their experience at work. In this research report, you’ll discover:

  • How employers are meeting the mark for employees
  • Where organizations are falling short of expectations
  • What companies can do to improve the employee experience