Build an Employee Onboarding Program With a Learning Management System

Get more out of your employee onboarding training with an LMS. In this eBook, discover how to plan, create, and deliver a successful employee onboarding strategy, that improves employee happiness, productivity, and retention.

You’ll learn:

  • The impact that a powerful onboarding plan has on businesses
  • How to build a successful onboarding program with an LMS
  • The importance of a good user experience in employee onboarding

Are Remote Contact Centers Here to Stay

Contact centers—like most industries in today’s economy—had to swiftly adapt to working remotely during COVID-19. They’ve relied on technology to continue operations during the pandemic, and have even used those tools to scale customer support activities as the volume of calls has increased alongside market turbulence.

This Dialpad and Pulse survey of 100 tech leaders finds that boosting agent productivity—and leveraging emerging technologies like AI to do so—is top priority right now as companies evaluate whether remote contact centers will become the new norm.

7 Key Features of a Modern VoIP Phone System

Not all phone systems are built the same. It’s important to choose the right solution that enables you and your team to communicate effectively—no matter where those conversations happen.

Learn how a modern VoIP phone system can help you:

  • Save time on setup, deployment, and maintenance
  • Streamline business communications and improve productivity
  • Propel communication into the future with cloud technology and AI
  • Be on the lookout for the right features to get the most out of your business phone system.

6 Steps to Re-Energize Field Sales Productivity

Improve productivity at each step of the sales cycle.

Download this e-book to explore how you can re-energize your field sales activities.

  • Build intelligent territories that balance workloads and maximize capacity.
  • Create efficient scheduling that ensures reps visit the right accounts at the right time.
  • Optimize routes to minimize wasted time driving, maximize selling time, and avoid disruption.

Stop Messing with The Workflow: A Buyer’s Guide for Productive Sales Teams

Did you know that the average sales rep spends only 15 hours a week prospecting?

The rest of that time is spent doing non-revenue generating activities such as updating the CRM, researching prospects, personalizing sequences, and jumping between platforms.

In this buyer’s guide, we’ll cover why removing friction points in your team’s sales process is crucial to improving their productivity. We’ll explain sales workflow optimization and how you can use it to set up your sales team and sales stack for success.

  • What You’ll Learn
  • How to save your reps 6 hours a week updating their CRM without sacrificing data hygiene.
  • Boost sales productivity by connecting your sales process to your sales stack.
  • Increase your reps time prospecting by 20% and in turn drive higher response rates.