Tag: ROI

The ROI of Building Scheduling Features Into Your App Now

Research Desk

Now more than ever, as product and service engagement interactions move online, scheduling solutions are at the forefront of your customers’ needs. Implementing scheduling features is a great way to boost revenue (not to mention increase customer retention) — and these features are quickly becoming table stakes. Read this white paper to learn:

  • Why building scheduling solutions is mission-critical
  • The ROI of building scheduling features
  • Cost of building scheduling features in-house
  • Your cost-efficient and quick solution to instant native scheduling

The CISO’S Guide to Metrics that Matter in 2021

Research Desk

The security metrics that teams traditionally use lack context and fail to provide insights needed to make strategic decisions, leaving CISOs struggling to show ROI, identify critical gaps, and gain the support across the organization to mature their security program. This can leave security teams with a false sense of confidence and a less-than-optimal budget, all the while risk increases. By applying the security metrics that matter, CISOs can mature their security programs and articulate value to boards, peers, and technical team members.

Our latest version of the guide, updated for the 2021 landscape, includes:

• Example of what metrics to use and not to use
• How to derive meaning from metrics to show ROI, identify program gaps, and build budget
• Communication frameworks to enable support across the business

2020 Email Deliverability Benchmark

Research Desk

Although email is the marketing channel with the highest ROI, messages need to actually reach the inbox to take advantage of this return. According to our latest research, on average, one in six messages are not reaching the inbox. How does your email program compare?

In our eighth annual deliverability benchmark, we analyzed the performance of over 2 billion email messages sent in 2019 from thousands of senders in over a dozen industries to see how many emails were delivered to the inbox, spam, or blocked altogether.

Download the report to discover:

  •  What is deliverability and how it’s measured
  • What can happen to an email after you hit send
  • Globally, how many emails land in the inbox and the spam filter on average
  • Deliverability statistics for 30 individual countries
  •  And more!

These organizations change their focus, processes and resource allocation

Research Desk

VMware Workspace ONE is an integrated digital workspace platform for end user computing that includes capabilities ranging from device management to app and desktop virtualization, including an identity-based app catalog for all employees. VMware commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Workspace ONE.

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Workspace ONE on their organizations’ end user computing tasks. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four customers with years of experience using Workspace ONE.

Prior to using Workspace ONE, customers used a combination of specialized tools and manual processes to manage the same tasks. Executives worried about perceived inefficiencies, mistakes, and security holes with aging management tools. One executive told Forrester: “Using Workspace ONE moved us beyond silos of physical and virtual desktops; it gave us a path for consolidating many different environments for users. It gives access to our systems via a single pane of glass. Users don’t have to access two or three segmented portals.”